Contact Us
Questions about a bow, a beautiful new favorite, or an existing order? We are here to help.
Get in Touch
Email Our Team
Write to service@qvzjx.com about product questions, order information, or after-sales concerns.
Call Customer Care
Contact us by telephone at 13684995903.
Order Support
When contacting us about a purchase, please include your order number and the email used at checkout.
How We Can Assist
Product Questions
Ask about the colors, available options, materials, sizes or care requirements described in a particular scrunchie listing. Please include the product name or link.
Orders and Changes
If you need an address correction or wish to request a cancellation, reach out as soon as possible. Changes may be unavailable once fulfillment or dispatch is underway.
Delivery and Tracking
Share your order number so we can help you understand an available tracking update or refer you to the shipment details.
Returns, Faults or Incorrect Items
Include photographs where useful and explain what happened. Contact us before sending a return so we can share the appropriate instructions.
Billing or Payment
Describe the issue and include your order number, but never send your full card number, password, or security code through email.
Before Sending Your Message
To help us understand your request, provide the order number if you have one, the product name, a short description of your question, and any relevant photographs. Do not include sensitive financial credentials.
Support availability and response times can vary. If formal customer-service operating hours are later published on our website, those hours will apply to routine inquiries.
Important Address Information
The online store contact information above is intended for customer service. Please do not send unsolicited parcels or returns to any address that has not been specifically confirmed to you by the support team.
Questions? We are here to help.
For product details, orders and assistance with our store policies, please reach out to qvzjxā¢ customer care.
Email: service@qvzjx.com Ā Ā· Ā Phone: 13684995903